Category: Citrix

“Authroization or Customer header is unavailable” while working with Citrix Cloud API

While working with the Citrix Cloud monitor service is amazing, it is also quite unpredictable and we often experience bugs without any notice. The latest one is related to paging, where the nextLink is presented as http instead of https, which breaks recursive searches. Now this is not the hardest one to fix, but the…



Printers disappeared in Devices and Printers

I recently troubleshooted an weird issue related to “Devices and Printers” in an Citrix environment, I was really confused on why this suddenly started showing, and I do not yet know the reason behind it. But fortunately I found a solution, or workaround, call it whatever you want. Se in the problem section to see…



Issues using Microsoft DirectAccess with Citrix Cloud

When migrating a Customer to Citrix Cloud I encountered a specific issue I had problem with finding the correct answer to when searching the internet. It’s an problem we solved long ago but when we migrated to Citrix Cloud we realized we could not solve it like before. Take a look in the “Problem” section…



Chrome tabs hang or crash with white screen

EDIT/UPDATE: The case seems to be resolved: https://bugs.chromium.org/p/chromium/issues/detail?id=1024837 Today we experienced major problems with the application Google Chrome in multi-user environments such as Citrix XenDesktop 7 (according to support.google.com community forum IT-administrators are seeing this in many different types of environments, RDS, XenApp, XenDesktop, with different hypervisors, different version of Windows Server and Desktop and…



Netscaler – Configure Kerberos Authentication + LDAP Group/Attribute Extraction to achieve SSO for internal users

SSO to Netscaler hosted web services for internal users: A request we receive from time to time from our Netscaler customers is that they would prefer internal users (users connected to the company’s LAN/Wifi or through VPN) to automatically get SSO when they browse to a load balanced web system (https://sharepoint.mycompany.com). One way of doing…




Netscaler – Customizing messages when using “Enhanced authentication feedback” with RfWebUI Theme

Some customers want to be able to provide more feedback to users when, for some reason, their logon to Netscaler fails or if the new password they specify during password change does not meet the AD’s password complexity requirements. Citrix has published the article https://support.citrix.com/article/CTX223404 that specifies how you can customize the message strings. However,…



Citrix Virtual Apps and Desktops 1909

Autumn is around the corner and Citrix has blessed our cold season with a new release of Citrix Virtual Apps and Desktops. Below is a selection of changes implemented in release 1909: Director & Studio Machine Catalog tags Note: Only configurable from within PowerShell Delivery Group – Maximum delay timer for scheduled restarts can now be…



Citrix ADC autoscale in AWS with terraform and Azure Pipelines

Citrix has released a feature that makes it possible to autoscale your Citrix ADCs (previously NetScaler) in AWS using their Citrix Application Delivery Management. You can read more about this feature here. The overview from Citrix looks like this: We have been using the autoscale solution and to make it easier for everyone else to…



Useful Netscaler CLI commands, particularly for diagnostics/troubleshooting

Over the last couple of years of working with the Citrix Netscaler product I’ve been noting down Netscaler cmds that I’ve found useful in various scenarios. The list of cmds I have saved up is quite big now, and I figured it would be helpful for other Netscaler admins to know about some of these….